Return Policy for Dizipower Systems Private Limited

1. Introduction At Dizipower Systems Private Limited, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.

2. Returns

  • Eligibility: To be eligible for a return, the product must be unused, in the same condition that you received it, and in its original packaging. Proof of purchase is required.
  • Return Window: You have 7 calendar days from the date you received the product to initiate a return..
  • Product Value Limit: The product value should not exceed ₹[specified amount] to be eligible for a return.

3. Return Process

  • Initiate a Return: Contact our customer service team at [email protected] or 7900480080 to initiate the return process. Please provide your order number, details of the product, and the reason for return.
  • Return Authorization: Upon approval, you will receive a Return Authorization (RA) number and instructions on how and where to send your return.
  • Shipping: You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance for items over ₹5000.

4. Refunds

  • Inspection: Once we receive your returned item, we will inspect it and notify you of the status of your refund.
  • Processing: If your return is approved, we will initiate a refund to your original method of payment. The credit will be applied within a certain number of days, depending on your card issuer’s policies.
  • Partial Refunds: Partial refunds may be granted for items that are not in their original condition, are damaged, or have missing parts for reasons not due to our error.

5. Exchanges

  • No Exchange Offer: We do not offer exchanges. If you need a different product, please return the original item and place a new order.

6. Contact Us If you have any questions about our return policy, please contact us: